The impact of ethical dilemmas on agency decision making is significant, as it can lead to conflicts of interest, internal tensions, and negative public perception. Competing interests and values often make it challenging to determine the right course of action, potentially eroding trust and credibility within the agency. These dilemmas can also impede teamwork, hinder progress, and diminish overall agency performance. To address these issues, it is crucial for organizations to establish clear guidelines, promote open communication, prioritize ethics training, and consider the establishment of an independent ethics oversight committee. By implementing these strategies, agencies can uphold high ethical standards and maintain the trust and legitimacy of their stakeholders.
